Delivery & Orders

At Lillie Bow, we aim to provide a smooth and reliable shopping experience. This Delivery & Orders Policy outlines how we handle orders, shipping, and related inquiries.

1. Placing an Order

a. Online Orders

  • Browse our products and add your selections to the cart.

  • Complete the checkout process by providing accurate billing and shipping details.

  • Review your order before making payment.

  • A confirmation email with your order details will be sent after payment is processed.

b. Order Changes and Cancellations

  • Changes or cancellations may only be possible if your order has not yet been processed.

  • Contact our customer service team at shop.lilliebow@gmail.com or+923209600077 immediately for assistance.

c. Payment Methods

We accept the following payment options:

  • Jazz Cash

  • Easy Paisa

  • Cash on Delivery

2. Shipping & Delivery

a. Shipping Methods

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.

  • Express Shipping: Delivery within 2-3 business days.

b. Shipping Costs

Shipping fees vary based on your location and the shipping method selected. Final costs are displayed at checkout.

c. Processing Times

  • Orders are typically processed within 1-2 business days, excluding weekends and holidays.

  • During high-demand periods, processing times may be longer.

d. Tracking Your Order

Once your order is shipped, you will receive an email with tracking information to monitor your package’s progress.

3. Issues with Orders

a. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery:

  • Email: shop.lilliebow@gmail.com

  • Include your order number, photos of the issue, and a description of the problem.

We will arrange for a replacement, refund as appropriate.

b. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time:

  • Check the tracking details provided.

  • Contact our customer service team for further assistance.

4. Contact Us

For questions or concerns regarding delivery and orders, reach out to us:


shop.lilliebow@gmail.com
+923209600077

Thank you for shopping with Lillie Bow. We value your trust and are committed to providing a delightful shopping experience!